Aesop Marrakech Aesop

Prompt Delivery and Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL, and other top international carriers, we are able to provide various shipping options. Our warehouse staff are highly trained and will pack the items according to our exact and precise specifications. Your goods will go through a thorough inspection and be properly secured before they are shipped. Everyday we deliver hundreds of packages to our customers across many countries. The fact that we are dedicated to becoming the largest online retailer in the World is clear. Both Europe as well as the USA have warehouses and distribution centres.

Note: Orders that contain more than one product are assigned a specific processing time dependent on the particular item.

Prior to shipment, our team will perform an extensive inspection of the products you ordered. Most orders today are shipped in 48 hours. Expected delivery time is between 3-7 days.

Returns

The stock is constantly changing and not fully managed by us due to the involvement of several different parties, such as the factory and our warehouse. The stock can change at any moment. It is possible that you will not receive your order after it's been placed.

Our policy is for 30 days. If 30 days have passed without a trace since the purchase, unfortunately we can't offer an exchange or refund.

The item you purchase must be in its original packaging and be unused. It must also remain in the original packaging.