Jo Malone Huntsman Birch & Black Pepper Jo Malone

Prompt shipping and expert packing

Due to our long-term partnership with UPS, FedEx, DHL as well as a range of other leading global carriers, we can offer various shipping options. Our warehouse staff are highly trained to package your goods exactly according to the specifications that we supply. Your goods are thoroughly checked and secured properly prior to shipping. Every day, we send hundreds of packages to our customers across many countries. The fact that we're committed to becoming the biggest online retailer in the World is evident. The warehouses and centers of distribution are situated in Europe and the USA.

Orders with more than one item are assigned processing times according to each item.

Prior to shipping before shipping, we'll conduct a thorough inspection of the items you've purchased. Most orders are now shipped within 48 hours. It is expected that delivery will take between three and seven days.

Returns

The inventory is always changing and we do not completely manage it due to the fact that several parties are involved, which includes our warehouse and factory. Actual stock levels may fluctuate at any point. Be aware that your order will be unable to fill after you place the order.

Our policy lasts thirty days. If you have passed 30 days in the past since you purchased however, we're unable to give you a refund or exchange.

The item you purchase must be in the original packaging and not be used. The item must be in its original packaging.