Jo Malone Sea Daffodil Jo Malone

Quick Shipping and Professional Packaging

Our long-standing relationship with UPS FedEx DHL and other global carriers lets us offer an array of shipping services. Our warehouse staff is highly educated to pack your items exactly according to the specifications we provide. Your items are carefully inspected and securely secured prior to shipment. We ship to thousands of customers every day across multiple countries. This shows our commitment to become the biggest online retailer on earth. Warehouses and distribution centers can be located throughout Europe and the USA.

Please note that orders with more than one item are given a processing time according to the specific item.

Before shipping, our team will perform a thorough inspection on the products you have ordered. Most orders are delivered within 48 hours. The delivery time varies between 3-7 days.

Returns

Due to the multiple parties involved such as the factory and the warehouse, we cannot effectively manage inventory. The stock can change at any time. It's possible that your order will be unable to fill once you've placed your order.

Our policy is valid for 30 days. If thirty days have passed from the date you purchased the product, we are unable to give you a refund or exchange.

The item should not be used and in its original condition. The item must be returned in its original packaging.