Atelier Cologne Citron d’Erable Atelier Cologne

Professionally packed and fast shipping

Our long-standing partnership with UPS FedEx DHL and other carriers around the world allows us to offer a range of shipping services. Our warehouse staff are extremely skilled and will package your items according to our exact and precise specifications. Your products will go through a thorough inspection and be adequately secured before being delivered. Everyday we deliver thousands of packages to clients across many countries. This shows that we're committed to be the largest retailer on the internet. Warehouses and distribution centers are located throughout Europe and the USA.

Note: Orders containing multiple items will have a distinct processing period for each item.

We will carefully examine all items ordered before shipping. The majority of orders are shipped within 48 hours. The expected delivery time will be between 3-7 days.

Returns

The stock is constantly changing and cannot be fully controlled by us due to the involvement of many entities, including the factory as well as our warehouse. Stocks can be changed at any time. It's possible that you may not receive your order after it's been placed.

Our policy runs for a period of 30 days. If it's been longer than 30 days since you bought the item and we're unable to offer you a complete refund or exchange.

You are able to return an item if it is unused and in the same condition as the day you received it. The item must be in the original packaging.