Frederic Malle Dries Van Noten Frederic Malle

Prompt shipping and expert packing

Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL as well as a range of other top global carriers we are able to offer an array of shipping options. Our warehouse staff will package each item according to our strict specifications. Your goods will undergo an extensive inspection and be safely packaged prior to being sent out. We deliver to thousands of customers every day in different countries. This demonstrates our dedication to be the largest online retailer on earth. Both Europe as well as the USA have warehouses and distribution centers.

Note: Orders that contain more than one item will be assigned a distinct processing period for each item.

Before shipping before shipping, we'll conduct a thorough inspection of the items you've ordered. Most orders are now shipped within 48 hours. The estimated delivery time is between 3 and 7 days.

Returns

The stock is constantly changing. It is not managed entirely by us, since we have multiple parties such as the factory and the storage. Actual stock levels may fluctuate at any moment. It is possible that you will not receive your order once the order has been made.

Our policy runs for a period of 30 days. If you have passed 30 days by since your purchase and we are unable to offer you a return or exchange.

The item you purchase must be in its original packaging and be unused. It must also still be in its original packaging.