Frederic Malle Promise Frederic Malle

Prompt Shipping and Professional Packing

Because of our long-standing partnership in a long-standing partnership with UPS, FedEx, DHL as well as a range of other world-class carriers, we are able to offer an array of shipping options. Our warehouse staff is highly trained and will pack the goods according to our precise and exact specifications. Prior to shipping, your goods will be carefully inspected and secured. Everyday, we send to thousands of customers across different countries. This shows that we're committed to becoming the biggest retailer on the internet. Warehouses and distribution centres can be found in Europe as well as the USA.

Note: Orders that include more than one item are assigned a processing period depending on the item.

Before shipping the items, our staff will carry out an extensive inspection of the products you ordered. Today, most orders will be delivered within 48 hours. The delivery time will be between 3-7 working days.

Returns

The inventory is always changing, and is not completely managed by us due to the involvement of multiple entities, including the factory as well as our warehouse. Stock levels can fluctuate at any given time. Be aware that it is possible for your order to become unavailable even after you have made the order.

Our policy runs for a period of 30 days. We cannot replace or refund your purchase if it has been 30 days since the purchase.

In order for your item to be eligible for return, it must be unopened and in the same condition as when you received it. It should also be in the original packaging.