Frederic Malle Une Rose Frederic Malle

Prompt Shipping and Professional Packing

We can offer a variety of shipping options due to our long-term relationship with UPS FedEx DHL. Our warehouse personnel will pack every item to our exacting requirements. Your items are carefully inspected and properly secured before shipping. Every day we ship thousands of packages to clients from all over the world. This demonstrates our dedication to be the largest online retailer on the planet. Warehouses and distribution centers can be found in Europe and the USA.

Note: Orders containing more than one item are assigned a particular processing period dependent on the particular item.

Prior to shipping, our team will perform an extensive inspection of the products you have ordered. The majority of orders are delivered within 48 hours. The delivery time varies between 3-7 days.

Returns

The inventory is constantly changing and we are unable to control it completely due to the fact that multiple parties are involved, including our warehouse and factory. Therefore, the actual inventory could change at any time. It is possible that your order is out of stock when your order has been made.

Our policy lasts for 30 days. However, if thirty days have passed after you bought your item, we cannot offer you a return or exchange.

Your item should be in its original packaging and not be used. You must have the item in the original packaging.