Jo Malone Myrrh & Tonka Jo Malone

Quick Shipping and Professional Packaging

Due to our longstanding partnership with UPS FedEx DHL and other leading global carriers, we are able provide various shipping options. Our warehouse staff will package each item according to our strict requirements. Prior to shipping your items will be thoroughly examined and secured. We deliver to thousands of clients every day in a variety of countries. The fact that we are committed to becoming the biggest online retailer in the World is clear. The warehouses are located situated in Europe as much as they are in USA.

It is important to note that orders with more than one item will be given a processing time according to the specific item.

We will carefully examine all items ordered before shipping. The majority of orders are delivered within 48 hours. The estimated delivery time is between 3 and 7 days.

Returns

The inventory is always changing, and cannot be fully controlled by us due to the involvement of multiple different parties, such as the factory and our warehouse. The actual inventory can change at any moment. It's possible that the stocks could be depleted after your order has been processed.

Our policy is valid for a period of 30 days. We are unable to replace or refund your purchase after 30 days since you purchased it.

For your item to be considered eligible for return, it must be unopened and in the condition you received it in. It must also be in the original packaging.