Olfactive Studio Panorama Olfactive Studio

Fast Shipping and Professional Packing

We have a range of shipping options thanks to our long-term partnership with UPS FedEx DHL. Our warehouse staff are highly trained to package your goods precisely according to the specifications we provide. Your products will go through a thorough inspection and be securely secured prior to being delivered. Each day, we ship to thousands of customers across multiple countries. This shows that we're committed to being the largest online retailer in the world. We have distribution centers and warehouses in Europe as well as the USA.

Note: Orders that contain more than one item are assigned a processing period depending on the item.

Prior to shipping, we examine the items ordered carefully before shipping. The majority of orders will be delivered within 48 hours. The expected delivery time is between 3-7 days.

Returns

The inventory is constantly changing and we cannot control it completely due to the fact that many stakeholders are involved, including our factory and warehouse. Stock levels can fluctuate at any given time. It is possible that the stock may run out after your order has been placed.

Our policy lasts for 30 days. If you have passed 30 days without a trace since the purchase, unfortunately we can't offer you a refund or exchange.

Your item must be in the original packaging and not be used. The item must be returned in its original packaging.